Shipping

Size Guide

SizeXSSMLXL
US246810
UK68101214

Shipping Information

Please allow 3 – 7 days for processing.

30 USD worldwide shipping. Free worldwide shipping on orders over 500 USD. We cannot be responsible for any delays in shipping caused by ground or air transportation delays, severe weather, or other circumstances out of our control. Once an item is shipped, we are no longer liable. You will receive a tracking number once your order is shipped, so please ensure your delivery address is correct and secure. We are not responsible and do not refund for any lost or stolen packages. 

Please note that we are not responsible for additional duties and taxes that you may be charged. Customer is responsible for customs charges for all international orders.

If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund.

You will receive a tracking number once your order is shipped, so please ensure your delivery address is correct and secure. 

Returns and Exchanges 

We do not offer refunds for returns at this time.

We will happily accept exchanges of full-priced merchandise within 14 days of purchase for item exchange. Exchanges are limited to one per transaction. Customer is responsible for all shipping expenses.

Exclusive/Pre-Order item exchanges are subject to size availability.

Sale items and intimates are final sales. 

Please note that all returns must be new, unused, and with tags still attached. 

Customer Care

Please email info@chictopia.net with any questions or concerns.

Pre-orders

Pre-order items require a 100% deposit to reserve your item. Shipping date is noted in the item description and may be subject to change. Items will be shipped out upon availability.